Usually they tell us they did a 30-minute training and then things went smoothly from there, or they didn't and it took a couple weeks for some users to get the hang of it. Feel free to stop by if you want to discuss specifics.įWIW, we regularly hear from large organizations, including some with thousands of nontechnical users, about their having great luck migrating to Zulip. (We will do this while carefully preserving model/paradigm, in case anyone's worried). I expect we'll be able to get into a really nice place with a combination of new settings with some mixture of "Easy mode" defaults, design changes, and onboarding adjustments. (One of the most important that was released in 4.0 is the redesign of the Reply button to make starting a reply feel like it does in other chat tools). ![]() We are actively working on several ideas in this space. Thanks for the feedback! It's much appreciated. I'm convinced with a bit of work to make it easier for new users you'll have a big boost in growth. You don't need the name of the stream above every message (see ) maybe also some simplification of the UI. scrolls the window all the way down when clicking on a stream scrolls the window down when sending a message allows sending a message by pressing enter doesn't put the cursor in the "topic" input but the actual message input by default always shows the text input no matter if you clicked on a stream or topic Tabbot: if you happen to see this, please please consider some kind of easy-mode which: Non-technical users had a really hard time and the switch from Slack was not high enough on the priority list to push through with it. I suppose it works well after you understand the messaging model but it represents such a high initial point of friction that we had to give up on it. You have to either create a completely new topic which new users really don't understand or click on any of the past messages in the stream to create a reply to that topic (but not that specific message). ![]() In Zulip though you don't get the text input. In pretty much every other chat app one can just select a channel on the left and get a text input field where you can write your message. Everything needs to be in a second level "topic". I'd have liked to see a bit bigger font but what ended up being the showstopper was that new users were very confused about how to write in a channel (or stream how they call it). ![]() Smooth and easy get-running experience (Element was the polar opposite). Zulip seemed like technically the most polished product. We gave Zulip (and Mattermost, Element/Matrix, Rocket Chat etc) a try when our company was looking for self hosted alternatives to Slack.
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